Only have a single application open that has access to your camera feed. Some webcam models have an 'ON/OFF' switch - make sure that if yours has one - it is set to 'ON' Step 4. In case you are using an external webcam, check whether it is compatible with the software you are trying to use. This includes both your operating system, webcam drivers, and software that you use it with. Make sure that all of your software is up to date. For Windows, navigate to the Control Panel, and select 'View Devices and Printers' to see current devices. For Mac users, you can check hardware status at: About This Mac → System Report → Devices. When plugging in a new accessory like the webcam, your computer typically will notify you through a small audio signal or an on screen notification. If you are using an external webcam, double check that it is plugged in via USB socket and that its connection cable is not damaged. Is your webcam not working? Are you not seeing an image or any information? No problem, just follow these simple steps and we'll get your webcam working in a jiffy: Step 1.

Zoom test camera and mic